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The Health Council of Canada video series, “Innovations in Reducing Wait Times,” highlights innovative practices and solutions working to reduce wait times in specific health care settings.
This video profiles Eastern Health’s Orthopedic Central Intake (OCI) in St. John’s, Newfoundland. OCI was instituted in 2011 to reduce wait times by creating a system change to redesign the orthopedic service along the entire continuum of care.

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